Privacy Policy

Tidy Act Home Cleaning

Effective Date: July 31, 2025

Tidy Act Cleaning, LLC (doing business as “Tidy Act Home Cleaning,” “Tidy Act,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request services, or communicate with us.

By using our website or submitting information through our forms or communication channels, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you: 

  • Request a quote
  • Schedule a cleaning service
  • Submit a contact form
  • Communicate with us by phone, email, or other channels

The information collected may include:

  • Name
  • Email address
  • Phone number
  • Service address
  • Details about the requested cleaning service
  • Any additional information you choose to provide related to your service request

We may also collect certain technical information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies or similar technologies

This information helps us understand how visitors use our website and allows us to improve functionality and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to service inquiries and quote requests
  • Schedule and coordinate cleaning services
  • Communicate regarding appointments or service updates
  • Provide customer support
  • Improve our website and service experience
  • Maintain internal business records
  • Comply with legal obligations

We do not sell or rent your personal information.

Service Coordination and Information Sharing

Tidy Act Home Cleaning operates as a service coordination platform that connects customers with independent cleaning professionals.

To coordinate scheduled services, certain information may be shared with the assigned cleaning professional, including:

  • Customer name
  • Service address
  • Contact information
  • Service details necessary to perform the cleaning

These professionals operate as independent service providers and receive only the information necessary to complete the scheduled service.

Payment Processing

Payments for services may be processed through third-party payment providers such as Square.

Tidy Act Home Cleaning does not store or have access to full credit card or debit card information. Payment information is processed securely through the payment provider’s systems in accordance with their privacy and security policies.

Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website performance.

Cookies may collect limited technical information such as browser type, device information, and pages visited.

You may choose to disable cookies through your browser settings, although some website functionality may be affected.

Data Security

We take reasonable administrative and technical measures to protect the information we collect from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Maintain business records
  • Resolve disputes
  • Comply with legal or regulatory obligations

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include the ability to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to certain exceptions

To submit a privacy-related request, please contact us using the contact information provided below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child under 13 has been submitted, we will take reasonable steps to remove that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

Tidy Act Home Cleaning may update this Privacy Policy from time to time. When updates are made, the revised policy will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

Tidy Act Cleaning, LLC
(dba Tidy Act Home Cleaning)

Email: contact@tidyact.com

Phone: (818) 900-4207

Website: https://tidyact.com